CORONAVIRUS (COVID-19) STATEMENT
You are in safe hands, and our aim is to provide:
- A trained and aware team
- Increased cleaning procedures
- Alcohol hand gel available at all touch points
- Safe distancing markings on the floor
We’re following all government guidelines and working on best practice measures within the House. We have completed all necessary risk assessments and all procedures and assessments will be constantly reviewed and updated where necessary in line with government guidelines.
We ask you to please use common sense to play your part in keeping everyone safe. In return we will be doing the same for you. Importantly, we will not be allowing any of our team members displaying symptoms inside our House and we would ask you to exercise the same cautionary approach.
We are limited by Government guidelines to the number of people who are allowed to socialise together. We ask that you make a reservation for no more than six people (including children) within your group. This will increase as government guidance allows.
Please ensure children are supervised at all times.
We have sanitising sprays available and in line with the guidance it is recommended this is used between different households using the kitchen/diner.
Check in time is now slightly later at 4pm, this is to give us more time to clean and sanitise guest bedrooms.
Hand Sanitiser for guests and staff will be available at all access points and we have increased the cleaning of all public areas.
We ask that all guests are respectful and use safe distancing when using staircases, doorways and other access points, as well as the communal lounges and kitchen.
All soft furnishings (throws, cushions etc) have been removed as we are unable to clean and sanitise these on a daily basis.
If you have to cancel your reservation due to a local lockdown or someone contracting Covid19 we will refund any monies paid less the deposit which we will carry forward towards a future reservation.
We will be continuously reviewing our procedures.
If you have any further questions, please don’t hesitate to give us a call.